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Support & Feature Requests (For Current Clients)
SiteCare clients can request maintenance and technical support here.
Need a new feature or content update? Use our Change Request form.
Frequently Asked Questions (FAQs)
How long does it take to get a response?
We will try to reply within 24 business hours. Support tickets may have different response times based on priority.
How do I request website changes or updates?
SiteCare clients can submit a Change Request form for new features or content updates.
What if I have an urgent issue with my website?
If your website is down or facing critical issues, submit a Support Ticket for priority assistance.
How long does it take to build a website?
Typically, website projects take 4-8 weeks, depending on the complexity, your responsiveness, and the content provided.
What do I need before starting a website project?
At minimum, you’ll need a clear business goal, a website strategy (which we help you define), your logo, brand guidelines (if available), and any existing content or materials.